1. Information We Collect
We collect only the data necessary to operate and improve the Service:
1.1 Account Information
- Name (optional)
- Email address
- Login credentials (encrypted)
1.2 Usage Data
- Prompts, inputs, and outputs generated through ZenAI
- Workflow activity and interactions
- Feature usage (to improve performance and reliability)
1.3 Payment Information
- Processed securely via third-party providers
- We do not store your full payment details
1.4 Device & Technical Data
- IP address
- Browser type
- Basic system logs (for security and debugging)
2. What We Do NOT Collect
- We do not sell your personal data
- We do not access your data outside of providing the Service
- We do not use your data for advertising tracking
- We do not claim ownership of your content
3. How We Use Your Information
We use your data to:
- Provide and operate ZenAI services
- Execute AI workflows and tasks
- Improve performance, reliability, and features
- Provide customer support
- Send essential service updates (not spam)
4. AI Data & Processing
ZenAI processes your inputs to generate outputs using AI models.
- Your data may be processed by third-party AI providers
- Processing is limited to fulfilling your requests
- We may use anonymized data to improve system performance
You remain responsible for how you use AI-generated content.
5. Data Ownership
You retain full ownership of:
- Your inputs
- Your generated outputs
- Your workflows and content
ZenAI does not claim ownership of your data.
6. Third-Party Services
We rely on trusted third-party providers, such as:
- Payment processors
- AI model providers
- Cloud infrastructure providers
Your use of ZenAI may also be subject to their privacy policies.
7. Data Retention
We retain your data only as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
You may request deletion of your data at any time.
8. Data Security
We implement reasonable safeguards to protect your data, including:
- Encryption of sensitive information
- Secure authentication systems
- Access controls and monitoring
However, no system is completely secure.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Withdraw consent
To exercise your rights, contact us at support@zenai.bot
10. Cookies & Tracking
ZenAI may use minimal cookies to:
- Maintain sessions
- Improve user experience
We do not use cookies for advertising tracking.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify users by updating the "Last Updated" date. Continued use of ZenAI means you accept the updated policy.
12. Contact
If you have any questions about this Privacy Policy:
Email:support@zenai.bot
Website:https://zenai.bot/